Return Authorization (RA) / Items for maintenance or repair

After-sales service return form

After-sales service return form



Send items to :




Attachment(s) to your request (photos, diagram, etc.)

  • 3 files maximum, limited to 3 MB.

Please use ZIP format to send more than 3 files.



Non-contamination sheet(s)

  • 10 files maximum, limited to 1 MB.

The decontamination form is only to be filled in when returning an outfit.



Note : In the absence of a non-contamination form, items will not be accepted pending receipt of this document. In the case of soiled, uncleaned equipment, a cleaning service may be offered.

This form must be packed with the goods when they are returned to MATISEC. Goods must be marked on the outside with the RA number.